Website FAQ
Support:

helpdesk@direct2net.com


Telephone:

08709 220591

 

Who is direct2net?

direct2net is part of the The Datadesign Group which has been established over 25 years. The group develops both PC applications and Websites for a wide range of businesses, industries and organisations.

I've seen some free web site packages being advertised, why don't I use them?

Value for money is not about how cheap you can get something done, but how much value you get from the money you spend. Free, and budget alternatives, tend to be designed using a site builder wizard and give very limited and disappointing results. Is this the impression of your company you want your customers to see?

How do I know what my site is going to look like?

Using our catalogue of over 20,000 templates allows you to see exactly how it will look, before you spend any money!

If I’m using a template won’t my site look like everyone else’s?

The template just gives you a head start, by the time we add your own logo, text and graphics it will have your company’s personality. With such a vast and ever expanding catalogue, in reality only a handful of templates are sold worldwide.

Why do you use web templates to design my site?

For a number of very simple reasons: to give you the ability to see and choose the style of your web site before we start; to give you access to the world’s best web graphic designs and programmers ; to have a constantly updated catalogue of new and innovative designs; whilst keeping the costs of your web project as low as possible.

Why doesn’t ABCompany use templates?

It is a simple fact that most web development companies use templates, whether they are their own or someone else’s. Most just like to pretend you are getting a unique package, and of course charge you accordingly.

How do I choose a template?

Browse through our catalogue or drop us an email with an outline of your company and what you want and we’ll recommend 6 or so examples.

How much does a web site cost?

There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You may also need web hosting and domain name registration.

I already have a web site, can you freshen it up?

Yes, we can take your existing text and graphics and insert them into a new design adding vibrancy and additional functionality to your web site.

Do I need to hire a "local" web site designer?

direct2net design creates web sites for clients who are local as well as throughout the UK. By using the Internet, email and the telephone, it is possible to communicate effectively with clients in any location.

How long does it take to have a web site designed?

The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule. A typical 5 page site can be turned around in under two weeks, subject to the availability of the client’s text and image content.

What is a URL?

It stands for "universal resource locator". This is the address typed in to view your web page on the Internet. For example, you would type in http://www.direct2net.com to access our home page.

What is a domain name?

A domain name is a specific web site address that you choose and register so you can have web and email facilities that reflect your business. Our domain name is "direct2net.com".

I am currently hosted with abcompany.com and would like to switch over to direct2net. How do I do this?

Just let us know and we will take care of everything. We will transfer your domain name along with all of your existing web sites content.

Can I choose you to design my site and use my own web hosting?

Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you.

What is web hosting?

Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.

What is site maintenance?

Site maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back. This is an optional service that we provide for our customers. If you want to maintain your website yourself you can do so.

Why can't I find my web site in the search engines?

Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Our Search Engine submission services will ensure they are available in shortest possible time.

Web Site Content - what do I put on my site?

That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.

I've made my decision - I want you to design my web site. Now what do I do?

Simply drop us an email at sales@direct2net.com, or give us a call on 08709 220591 and we'll discuss your requirements with you.